Terms of Service
Please read these terms carefully before using AstroVeena. By accessing our platform, calculating your chart, or creating an account, you agree to be bound by these terms.
Important Notice: Spiritual, Educational & Guidance Purpose Only
AstroVeena provides Vedic astrology calculations, astronomical transit models, horoscopes, and AI-assisted consultations based on traditional Jyotish principles. All content, predictions, scores, and remedies are provided solely for spiritual, educational, cultural, and informational guidance.
AstroVeena does NOT provide medical, psychiatric, psychological, mental health, legal, investment, financial, or tax advice. Never disregard or delay seeking qualified professional advice because of information obtained on this website.
1. Acceptance of Terms & Eligibility
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you") and AstroVeena (operated by Rahul Dilip Malwade) ("AstroVeena", "we", "us", or "our"), governing your access to and use of https://astroveena.com, https://app.astroveena.com and their associated APIs and services.
By visiting our website, generating astrological charts, using the AI Astrologer, or registering an account, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must discontinue using AstroVeena immediately.
Eligibility: You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to create an account or use our interactive services independently. If you are under 18, you may use AstroVeena only under the direct supervision and consent of a parent or legal guardian.
2. Description of Services
AstroVeena is a computational Vedic astrology platform offering:
- Janam Kundli Generator: Natal birth chart calculation, 16+ divisional charts (Vargas D1–D60), planetary positions, Lagna, Nakshatras, and Vimshottari Mahadasha/Antardasha timelines.
- Kundli Milan (Matchmaking): 36-Guna Ashtakoot compatibility scoring with Manglik Dosha and Nadi analysis.
- Live Panchang: Daily, monthly, and location-specific Tithi, Nakshatra, Yoga, Karana, Rahu Kaal, Choghadiya, and Hora timings.
- Planetary Transits & Horoscopes: Daily, weekly, monthly, and yearly Rashifal calculated from astronomical planetary transits.
- Numerology Calculator: Life Path, Destiny, Soul Urge, and Personality number analysis.
- AI Vedic Astrologer: Chart-aware conversational astrological assistant.
- Downloadable Reports: Export capabilities for personal Kundli and Matchmaking PDF documents.
Our core tools and calculations are offered free of charge, with no required payment methods or hidden paywalls. We also offer optional paid services, described in section 3.
3. Paid Services, Pricing & Payments
Alongside the free tools, we offer paid services through app.astroveena.com, currently the Premium Jyotish Report: a PDF report prepared by our Jyotish team from the birth details you submit, including written answers to up to three questions.
- Price: prices are in Indian Rupees (INR). The full amount you will pay is shown before you pay, and the price of an order does not change after you place it.
- Payment: payments are processed securely by Razorpay (cards, UPI, net banking and wallets, as offered at checkout). Your payment is also subject to Razorpay's terms. We never receive or store your card details. An order is confirmed only when Razorpay confirms the payment to us.
- Report terms: each order is governed by the Report Terms you accept at checkout, together with these Terms. If they differ, the Report Terms apply to that order.
- Delivery: reports are delivered digitally, by email and in your account, within two working days of payment. See our Shipping & Delivery Policy.
- Cancellations and refunds: you may cancel within five hours of payment for a full refund, and you are refunded if you are charged twice, if we do not deliver, or if we deliver a report meant for someone else. See our Cancellation & Refund Policy.
- Accurate details: a report depends on the birth details you give. You are responsible for their accuracy and, where they concern another person, for having that person's permission to share them.
- Personal use: reports are for your personal, non-commercial use and may not be resold or published.
We may refuse or cancel an order, with a full refund, if we suspect fraud or misuse, or if we cannot prepare the report (for example, where the details supplied are incomplete). The disclaimers in section 4 apply to paid reports as well as free tools.
4. Astrological & Professional Advice Disclaimers (Non-Reliance)
A. Nature of Jyotish & Vedic Astrology: Vedic astrology is an ancient spiritual, cultural, and philosophical tradition. Calculations and interpretations generated on AstroVeena are mathematical models based on classical literature (such as Brihat Parashara Hora Shastra, Muhurta Chintamani, and Jataka Parijata) combined with modern planetary ephemeris data.
B. No Medical or Psychiatric Advice: AstroVeena does not diagnose, treat, prevent, or cure any physical, mental, emotional, or psychiatric condition. Do not substitute astrological assessments or remedies for professional medical treatment or consultation with qualified healthcare professionals.
C. No Financial, Investment, or Legal Advice: Any references to wealth, financial transits, career timing, business ventures, litigation, or legal outcomes are symbolic interpretations. They do not constitute financial advice, investment recommendations, or legal counsel.
D. Remedies & Outcomes: Traditional remedies—including gemstones, mantras, fasting (Vrat), rudrakshas, yantras, and spiritual practices—are cultural and spiritual recommendations. AstroVeena makes no warranty or representation regarding the outcome, efficacy, or guarantee of any remedy.
E. Sole Responsibility: You assume full and exclusive responsibility for all life choices, marriage decisions, business actions, health behaviors, and financial investments made following any astrological reading.
5. AI Astrologer & Algorithmic Content
The AI Astrologer consultation feature and automated horoscopes utilize Large Language Models (LLMs) to synthesize classical astrological rules with your birth chart coordinates:
- Probabilistic Nature: AI models generate responses probabilistically. While prompts are engineered to adhere strictly to Vedic astrology principles, AI responses may occasionally contain inaccuracies, generalizations, or unexpected interpretations.
- Experimental Feature: AI consultations are provided as assistive and exploratory tools. They do not represent human personal counsel.
- Prompt Guidelines: You agree not to submit prompts that are unlawful, abusive, threatening, defamatory, obscene, or intended to induce harmful actions.
6. User Accounts & Security
You may explore most features of AstroVeena without an account. If you choose to create an account to save birth charts and consultations:
- You agree to provide accurate and truthful information during signup.
- You are responsible for maintaining the confidentiality of your account password and authentication tokens.
- You must notify us immediately at support@astroveena.com if you suspect any unauthorized access to your account.
- We reserve the right to suspend or terminate accounts that engage in fraudulent activity, security abuse, or violations of these Terms.
7. Acceptable Use Policy & Prohibited Conduct
You agree not to engage in any of the following prohibited activities:
- Automated Scraping & Bots: Scraping, spidering, data harvesting, or automated querying of calculation endpoints without our prior express written permission.
- API Abuse & Rate Limit Bypass: Attempting to circumvent rate limits, launch Denial of Service (DoS/DDoS) attacks, or overload our computational ephemeris servers.
- Reverse Engineering: Decompiling, reverse-engineering, or attempting to extract proprietary source code or calculation formulas.
- Unauthorized Access: Attempting to bypass Row-Level Security (RLS) or access profiles belonging to other users.
- Malicious Inputs: Injecting malicious scripts, viruses, or harmful payloads into forms or AI chat interfaces.
8. Intellectual Property & Personal License
A. AstroVeena Ownership: All rights, title, and interest in and to AstroVeena—including but not limited to the computational engine, user interface design, logos, graphics, icons (Veena mark), typography, editorial articles, and software code—are the proprietary intellectual property of AstroVeena and its licensors, protected by copyright, trademark, and other applicable laws.
B. Personal Use License for Generated Reports: When you generate a Janam Kundli or Matchmaking report, AstroVeena grants you a personal, revocable, non-exclusive, non-transferable license to view, download, save, and print PDF copies of your personal birth chart solely for personal, non-commercial use.
9. Disclaimer of Warranties ("As-Is" & "As-Available")
AstroVeena and all services, calculations, content, and software are provided strictly on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express, implied, or statutory.
To the fullest extent permissible by applicable law, AstroVeena disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy of astrological models, server uptime, or uninterrupted, bug-free operation.
10. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall AstroVeena, its founders, operators, employees, licensors, or service providers be liable for any direct, indirect, incidental, special, consequential, or punitive damages—including without limitation damages for loss of profits, loss of data, marital or relationship outcomes, health choices, financial decisions, goodwill, or other intangible losses—resulting from:
- Your access to, use of, or inability to access or use the service;
- Any astrological reading, Kundli calculation, compatibility score, or advice generated on the platform;
- Any AI-generated output or interpretation;
- Unauthorized access to or alteration of your transmissions or data.
Where we are liable in connection with a paid service, our total liability for any order is limited to the amount you paid for that order. Nothing in these Terms excludes or limits any liability, or any right you have under the Consumer Protection Act, 2019 or other consumer laws, that cannot lawfully be excluded or limited.
11. Indemnification
You agree to defend, indemnify, and hold harmless AstroVeena, its operators, contributors, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms, your misuse of the platform, or your infringement of any intellectual property or rights of another individual.
12. Governing Law & Dispute Resolution
These Terms and any dispute or claim arising out of or related to them shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Subject to applicable statutory consumer rights that cannot be waived by contract, you agree that the courts situated in Maharashtra, India shall have exclusive jurisdiction over any legal action or proceeding arising from these Terms or your use of AstroVeena.
13. Modifications & Severability
We reserve the right to revise or modify these Terms at any time. When changes are made, we will update the "Last Updated" date at the top of this page. Your continued use of AstroVeena following the posting of revised Terms constitutes your acceptance of the updated Terms.
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.
14. Contact & Legal Notice
If you have any questions, concerns, or legal notices regarding these Terms of Service, please contact our support team:
AstroVeena Legal & Support Team
Operated by: Rahul Dilip Malwade
Address: 302 Suraj Residentia, Miraj, Maharashtra 416410, India
Email: support@astroveena.com
Phone: +91 95953 29833
Website: https://astroveena.com